Shipping Policy
Last updated: 11 April 2026
At PINK FASHION, we are committed to providing reliable and efficient shipping to our customers across the United Kingdom. Below you will find all relevant information regarding our delivery process.
1) General Shipping Information
We currently deliver to addresses within the United Kingdom.
Available shipping methods, delivery times and options may vary depending on your location, as well as the size and weight of your order.
2) Order Processing Time
Orders are typically processed within 1–2 business days (Monday to Friday).
During peak periods such as sales, promotions or public holidays, processing times may be slightly longer. If any delay occurs, we will notify you as soon as possible.
3) Shipping Costs
Free Shipping – No Minimum Order
We offer free standard shipping on all orders, with no minimum purchase requirement.
4) Estimated Delivery Times
Once your order has been processed:
- Processing time: 1–2 business days (Monday–Friday)
- Transit time: 6–9 business days (carrier business days only)
- Estimated total delivery time: 7–11 business days
- Order cut‑off time: 23:00 (UK time)
Important notes:
Delivery times are estimates only and may be affected by factors beyond our control, including carrier delays, weather conditions, or security checks.
5) Delivery Restrictions
We do not ship to:
- PO boxes
- Military addresses (APO/FPO/DPO)
- Other restricted or inaccessible addresses
Certain items may also be subject to carrier‑specific or regulatory shipping limitations.
6) Failed Delivery / Returned Parcels
If a delivery attempt is unsuccessful due to reasons such as:
- Incorrect or incomplete address
- Multiple unsuccessful delivery attempts
- Failure to collect the parcel
and the shipment is returned to us, we will contact you to arrange reshipment.
Please note that additional shipping charges may apply for resending the order.
7) Lost or Damaged Shipments
If your order is lost in transit or arrives damaged, please contact us immediately at info@pinkfashion.co.uk.
We will investigate the issue with the carrier and work to provide a suitable solution as quickly as possible.
8) Policy Updates
We may update this Shipping Policy from time to time to improve our service or comply with legal or platform requirements.
The most recent version will always be available on this page.
9) Contact Details & Company Information
Store name: PINK FASHION
Warehouse address: 2 Waring Rd, Sidcup DA14 6SH, United Kingdom
Company name: Ondřej Pilát
Company registration number (CZ): 07438427
Company address: Spojů 852/1, Ostrava, Czech Republic, 708 00
Contact:
📞 Phone: +44 74 8886 4440
📧 Email: info@pinkfashion.co.uk (You may also contact us via the form HERE.)